Last updated: August 2026
These Terms of Service (“Terms”) govern your access to and use of the PulseGuard AI Slack application and related services (the “Service”), provided by Philipp Schaefer (“we”, “us”, “our”). By installing or using PulseGuard AI, you agree to be bound by these Terms. If you do not agree, do not install or use the Service.
PulseGuard AI is an operational risk intelligence application that integrates with Slack. It monitors operational data you connect, analyzes it using automated and AI-based methods, and surfaces risk alerts, root cause analysis, forecasts, and recommendations inside your Slack workspace.
You must have authority to install applications in your Slack workspace and to connect the data sources you provide to the Service. You are responsible for maintaining the security of your Slack workspace and for all activity that occurs through your installation.
You agree not to:
The Service is offered in tiers (Free, Pro, and Business) with monthly limits on AI operations. Usage beyond your plan’s limit may be throttled or require an upgrade. Paid plans are billed on a recurring basis until cancelled. Fees are non-refundable except where required by law.
PulseGuard AI produces risk assessments, root cause analysis, forecasts, and recommendations using automated and AI-based methods. These outputs are provided for informational purposes only and may contain errors or inaccuracies. They do not constitute professional, financial, or legal advice. You are solely responsible for reviewing outputs and for any decision or action you take. High-impact actions are surfaced for human approval; the final decision always rests with you.
You retain all rights to the operational data you connect to the Service. You grant us a limited license to process that data solely to provide and operate the Service. Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.
The Service integrates with third-party providers, including Slack and OpenAI, and is hosted on Vercel. Your use of the Service is also subject to the terms and policies of those providers. We are not responsible for the availability, content, or practices of third-party services.
We aim to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practical.
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or related to your use of the Service, even if advised of the possibility of such damages.
You may stop using the Service and uninstall it from your Slack workspace at any time. We may suspend or terminate your access if you breach these Terms. Upon termination, your right to use the Service ends, and associated access tokens and data are deleted as described in our Privacy Policy.
We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of Spain, without regard to conflict of law principles. Any disputes shall be subject to the competent courts of Spain, unless mandatory consumer protection law provides otherwise.
Philipp Schaefer
Cortijo las padillas 2
29749 Almayate, Spain
Email: appfactorymalaga@gmail.com