Need help with PulseGuard AI? Whether you have questions, found a bug, need installation help, have a privacy-related request, or need assistance with billing, we're here to help.
The fastest way to reach us is via email. No account or sign-up is required to get support.
appfactorymalaga@gmail.comWe aim to respond to every support request within 2 business days.
The fastest way to reach us is by email at appfactorymalaga@gmail.com. No account or sign-up is required — just send us a message and we'll get back to you within 2 business days.
Click the “Add to Slack” button on the PulseGuard AI page, sign in to your Slack workspace, and approve the requested permissions. Then invite PulseGuard to the channels you want it to monitor and post alerts in.
Make sure PulseGuard has been invited to the channel you expect alerts in, and that the installation completed successfully. If it's still not posting, email us with your workspace name and the channel involved and we'll investigate.
Email us a short description of what happened, what you expected, and roughly when it occurred (with your workspace name). Screenshots of the Slack message or command help us diagnose faster.
Send an email to appfactorymalaga@gmail.com with the subject “Data Deletion Request” and include your Slack workspace name. You can also uninstall PulseGuard from your workspace at any time, which removes its access tokens.
The PulseGuard AI privacy policy is publicly available on our website. You can find a direct link at the bottom of this page.